Care Coordination Program

 A care coordinator will meet with each participant to discuss their current needs, strengths, challenges, and priorities. Together, they will create a personalized plan with realistic steps toward greater stability. 

 Care coordinators help participants explore available housing and shelter options, complete applications, gather required documents, and communicate with housing providers. Support may also include identifying barriers and preparing for the responsibilities of maintaining housing. 

 Participants can receive help enrolling in Coordinated Entry, completing required assessments, and keeping their information updated. Care Coordinators can also help participants understand how the Coordinated Entry system works and what to expect after enrollment. 

 Staff can assist with applications and connections for programs such as DSHS benefits, food assistance, healthcare coverage, and other available resources. Participants may also receive support obtaining identification, birth certificates, Social Security cards, and other important documents. 

 Care coordinators assist with resumes, job searches, applications, interview preparation, and connections to employment or vocational programs. Participants may also receive support exploring education, training, and skill-building opportunities. 

 Support is available for obtaining important documents such as identification cards, birth certificates, Social Security cards, and other paperwork needed for housing, employment, healthcare, or benefits. Care Coordinators help participants understand what documents are needed and how to begin the process. 

 Participants can receive referrals and warm connections to medical, mental health, substance use disorder, and recovery services. Care coordinators help participants understand their options and navigate the steps needed to access appropriate care. 

 Staff help participants identify transportation options for employment, medical appointments, housing meetings, benefits appointments, and other essential needs. Limited transportation assistance may be available based on eligibility, program guidelines, and available resources. 

 Care coordinators help participants communicate with service providers, understand program requirements, and access appropriate community resources. When possible, staff provide warm handoffs to trusted partner agencies so participants do not have to navigate complex systems alone. 

 Participants can meet with their care coordinator to review progress, address new barriers, and adjust their goals as circumstances change. Care coordination is a collaborative process, and participants are expected to remain actively involved in working toward their identified goals.